The Highlight

Communication Tips for Working Remotely

April 3, 2020 Taylor Krupinski

via Pinterest

You’ve traded blazers and slacks for slippers and sweats. Conference rooms are now conferences on Zoom. Your morning commute is the move from your bed to the kitchen table. 

Among the ever-changing circumstances surrounding COVID-19, working from home is the new standard- and it has been a major adjustment for everyone. When making the sudden transition from in-office to remote work, it can be difficult to keep everyone in your organization connected and on track. 

Here are 7 tips from Glamsquad’s executive team for keeping team communication strong while working from home:

1) Create an “Always On” video conference room

Using a platform like Google Meet, create a room that stays open all day. Encourage your team to stay on it, or dip in and out as needed, to create a feeling of a communal space with interaction as it felt in the office.

2) Team Standups

A standup is a 5-10 minute meeting meant to give quick updates on work and status. The format is everyone speaks about what they’ve done, what they’re working on next, and what, if anything, they are stuck on. Hold standups at 11:00 am and 5:00 pm every day to keep everyone on the same page.

3) Make a “Source of Truth” page

Create a single “source of truth” page with regular updates that your team can access to find the latest relevant information. In general, remember documentation is extremely important when everyone is working remotely. 

4) Establish Working Hours

Think about what works best for your team. Typically, working hours can be established for 9:00 am to 6:00 pm. Keeping guidelines in place will ensure efficiency in completing projects and staying on track.

5) Utilize one Form of Primary Communication

Messaging programs, such as Slack, (as opposed to email) make it easy to communicate quickly and efficiently when working remotely. Use the platform of your choice, just ensure that everyone knows how to use your decided program.

6) Be more Inclusive with Communications

Be careful not to exclude anyone from communications. The feeling of “Those two people met without me, why?”  is going to be amplified over this time. Think twice before 1:1 conversations and small group meetings to avoid disconnection.

7) Be Mindful and Understanding

Though these steps are important, all of the above is moot in the case of employee health issues, family issues, or community disruption.